Web content management solutions

A European manufacturer of domestic and commercial water and space heating systems has launched new Web sites in the United Kingdom and Italy that use technology from Open Text.Baxi Group has teamed with Open Text’s Web Solutions Group RedDot and business partner Freestyle Interactive to deploy the sites. The Open Text solution enables employees companywide to create, edit and approve Web content before it goes live on the site. Baxi’s marketing groups can now control all online output and messaging, thereby lowering the costs of outsourcing Web management to third parties.Luke Vanhegan, group IT development manager at Baxi Group, says, "For a brand-led organization like Baxi Group, our online offering needs to accurately reflect our visions and corporate identity. The new-look Web site will not only enhance the way our organiz

Ingeniux OnDemand hosted web content management solution now offered in three new virtual server hosting packages. Ingeniux opens second data center in Las Vegas, Nevada. Ingeniux Corporation, the trusted provider of enterprise 2.0 Web content management software, announced three new software-as-a-service packages for Ingeniux OnDemand, a leading hosted web content management solution. Ingeniux has also opened a second hosting facility co-located in Las Vegas, Nevada.

Turning data into gold is how Information Management Research (IMR, www.imrgold.com) introduces itself on its Web site, and at AIIM the company is announcing a pair of golden knowledge management slippers--agreements with Documentum (www.documentum.com) and PC Docs (www.pcdocs.com)--as well as two shiny new products--Alchemy Web Server and a DVD archival solution co-developed with Pioneer (www.pioneerusa.com).IMR is also comfortable in its roles as just one part of the knowledge management puzzle. "We don't know everything about knowledge management," said Dan Lucarini, VP of marketing and business development. "We just know our piece."That piece is strongly focused on archival storage and retrieval and is built around the Alchemy product. Alchemy combines document, content and storage management in one archival storage and retrieval software package that now links to the Web. It supports CD-R, MO, CD-RW, Jaz, Zip and DVD.

Stellent Universal Content Management offers a flexible, robust and scalable content management solution that allows employees, customers and partners to collaborate, contribute and access business content anywhere worldwide. Stellent helps companies fully maximize the value of their information and intellectual assets by bringing content, such as spreadsheets, contracts, marketing materials, CAD drawings, digital assets, records and catalogs, to the Web where it can be efficiently managed.

Hosted Web content management vendors are increasingly spreading their wings. Today Atomz announced a spate of new services, some designed for specific industries like entertainment and e-retailing. The company also now offers in-context editing for casual content contributors. On a side note, whenever ASP vendors begin to provide advanced interactive services (like analytics), you should clarify whether this means they'll be hosting your website too. That could be a good thing, or not. In any case, bundling disparate hosted services as combined solutions is becoming all the rage, and you can expect Atomz's competitors to come out with similar offerings this year...New offerings from Atomz

Retail banks maintain their competitive edge through CRM solutions, self-service and content management.Retail banks manage loads of data—from customer information to millions of financial transactions. That information can be a blessing and a curse depending on how organizations manage their knowledge.Retail banks also face the challenges of serving customers through many channels--in the branch, online, via the telephone or ATMs. The business challenge is integrating data and customer information to present one view to the customer. Retail banks incorporate a variety of KM solutions—enterprise content management, Web-based self-service and CRM technology--to remain competitive in the market and offer superior customer service.Why KM?

In the Hippocratic oath, physicians pledge, among other things, to "impart a knowledge of the art ... " But the importance of conveying and sharing knowledge extends beyond doctors to everyone in the healthcare profession. To ensure that they have all the information they need to make decisions and best serve their patients, healthcare organizations are embracing such information technology solutions as business intelligence, content management and Web-enabled knowledgebases, to name a few. Proactive business intelligence Dean Medical Center Dean Medical Center, for instance, in Madison, WI, has implemented a Web-based business intelligence solution for 22 regional clinics in four counties. The application has been so effective in freeing IT resources that Dean Medical officials expect it to expand from its 25-person user base of clinic directors to 125 more users in financial and analysis functions within the regional offices.

Stellent, Inc. is a global provider of content management software solutions that drive rapid success for customers by enabling fast implementations and generating quick, broad user adoption. With Stellent, customers can easily deploy multiple line-of-business applications as Web sites, call centers, dealer extranets, compliance initiatives, accounts payable imaging and claims processing technology to support enterprise-wide content management needs. More than 4,300 customers worldwide Lynch, Los Angeles County, The Home Depot, British Red Cross, ING, GlaxoSmithKline, Georgia Pacific, Bayer Corp., Coca-Cola FEMSA, Emerson Process Management and Genzyme Corp. their content-centric business applications.Stellent, Inc. 7777 Golden Triangle Drive Eden Prairie, MN 55344Phone: 877.332.9567 Fax: 952.829.5424E-mail: salesdev@stellent.comWeb: (www.stellent.com)

Recently, Alliant Techsystems (ATK), a billion-dollar company, was overwhelmed by the amount of content its staff wanted to share and access on company Web sites. From policies and procedures to job openings and news releases, employees called for a solution that would enable them to quickly and easily publish information on the Web — without needing help from a Webmaster. Submitted by Stellent

To solve the multi-site Web content management dilemma, organizations must implement a solution that addresses the different business requirements of central IT groups, business unit Web teams, and business users themselves. Additionally, the multi-site Web content management solution must support the different business drivers and content management requirements characteristic of the various types of Web sites—intranets, extranets, and public Web sites. Submitted by Oracle