ECM (Enterprise content management ) - is a set of technologies used to capture, store, preserve and deliver content and documents and content related to organizational processes. ECM tools allow the management of an organization's unstructured information, wherever that information exists.
ECM employed the technologies and strategies of content management to address business process issues, such as records and auditing, knowledge sharing, personalization and standardization of content, and so on.
I'm very pleased to be returning to cmf2007, the "Third International Web Conference," this November. I'll be teaching on WCM, and CMS Watch is leading a track on selecting and implementing the various technologies we cover. You might be interested to know that noted guru BJ Fogg of "Persuasive Computing" and "Web Credibility" fame will be keynoting the conference and also teaching about a new framework for simplicity that he has developed. I can think of few things more important to explore in our industry than how to simplify: simplify requirements, solutions, and especially, user interfaces. Unfortunately, Fogg is teaching at the same time as me, so I'll miss his class, but you should consider it...
Today's illiquid IT marketplace helps foster a kind of winner-take-all momemtum. Consider Documentum. The company's balance sheet, earnings, and stock price have all held up well because of the company's diverse product line and its (unintentional) tardiness in riding the dotcom-inflated WCM bubble. After acquiring Syndication and DAM technologies on the cheap over the past year, now Documentum is making a bigger KM play with its acquisition of eRoom Technologies. We think it was prudent to digest its earlier acquisitions and roll out a new version (V.5) of its suite before this particular meal. Nevertheless, it can be an increasingly difficult challenge to truly get all these different tools to work together underneath the covers. Just ask divine...Read about the eRoom acquisition