Records management products

Nearing the end of its Content World 2008 Conference, Open Text announced new plans for its eDOCS product line that will give customers the flexibility to leverage the latest ECM technology. The plan includes new enhancements for eDOCS, more integrations with the Open Text ECM suite and more play time with Microsoft. eDOCS Overview Over the last year, Open Text has been working hard on several new solutions and integrations for records management product eDOCS, including the U.S. Department of Defense 5015.2-STD certification last October, integration of BPM capabilities and with Enterprise Connect, an Open Text Content Service which allows customers to provide customized views of business information to users in familiar applications.

Comprehensive records management is quickly becoming a critical initiative within the scope of corporate accountability and responsibility. Progressive organizations will adopt comprehensive records management technologies not only as a response to compliance requirements, but to address information vulnerabilities and as a means of improving overall business productivity. Submitted by FileNet

EMC Documentum Records Manager and Retention Policy Services deliver on these two criticalelements of enterprise records management. This report describes both products in detail, and howthey can be deployed flexibly and cost-effectively across the enterprise to meet the full spectrumof records management needs.Submitted by EMC Documentum

Located in Canton, Ohio, Stark State College of Technology has more than 8,000 credit and non-credit students who pursue 42 associate degrees or participate in other continuing education programs. The college used to maintain the student and faculty records on microfiche and paper, but the Registrar's office at Stark State realized it needed a digital solution to free up space. Submitted by Fujitsu Computer Products of America

IBM recently announced that it was the first records management vendor to receive the TNA certification in the UK. The more I looked into it the more I've realized there isn't anything that special about the "new" TNA certification --just a different name that reflects the merger of two UK government agencies into one. The certification is still based on the same UK PRO certification -- which the government agencies are still looking to update. One thing that does look interesting is that the IBM DB2 Records Management platform (i.e. the Tarian Engine) has been on a tear in the DoD 5015.2 certification area. In addition to certifications (Chapter 2 and 4 for the Records Manager itself) within IBM's own product line and the integration with Xerox DocuShare, it recently re-certified Infolinx Systems Solution's InfolinxWeb and CACI Highview Records Manager (formerly the Vredenburg product) with the new version of the product

This is a large "thank you" to the literally hundreds of organizations who have contributed their experiences to our technology buyer's guides. As faithful readers know, the majority of the information in our reports come from actual systems implementors, who can offer the real story about how products work (and sometimes don't work). If you are presently using a Web content management system, portal, search engine, or records management system and wish to share your experience, please contact us privately. Your participation remains strictly "on background," which means we never reveal your name nor your company's identity.

In order to serve a growing client base and fulfill strict record retention guidelines, Bayou Pathology implemented a paperless document imaging system that interfaces with their practice management system. That solution from Optical Image Technology, Inc.'s DocFinity® software suite has resulted in a nearly paperless office and has almost paid for itself within one year. Submitted by Optical Image Technology, Inc.

The Stellent® Universal Content Management architecture offers customers the only solution thatsupports each aspect of content management — document management, Web contentmanagement, collaboration, records management and digital asset management — within asingle, common product architecture. Using this core architecture, customers may choose toimplement one or more of our content management applications.Stellent Consulting's Implementation Roadmap Offering was developed to assist customers whoare experiencing challenges in articulating their vision and strategy and prioritizing their desiredoutcomes. This offering helps you understand Stellent's value proposition, determine whichproject to do first and understand how to deliver on the long-term plan. Stellent Consulting willassist you in defining the functional requirements, technical requirements and/or architecturalneeds of your implementation.

To gain greater control of and access to the electronic records of the state of Georgia, the Georgia Archives needed to implement TOWER Software's TRIM Context for improved accountability, compliance, efficiency, and productivity of the staff. Submitted by TOWER Software

In 1996 a determined records management team went in search of a paper archive system. The team discovered TOWER Software, a 10-year old Australian company, which was new to North America, but not to records management. Fast-forward 10 years to 2006 to see how Comcast has leveraged their original investment in TOWER Software's product and has now upgraded to TRIM Context 6. Submitted by TOWER Software