ECM (Enterprise content management ) - is a set of technologies used to capture, store, preserve and deliver content and documents and content related to organizational processes. ECM tools allow the management of an organization's unstructured information, wherever that information exists.
ECM employed the technologies and strategies of content management to address business process issues, such as records and auditing, knowledge sharing, personalization and standardization of content, and so on.
The ECM world is dominated by EMC, Open Text, IBM, Microsoft and Oracle -- all big vendors with equally big publicity machines to keep their brands and "story" right, front and center.
But of interest to me these last couple of months has been the news from lesser-known vendors such as Nuxeo and SpringCM. Different news from each to be sure, but evidence that mid-market vendors
should be watched closely by buyers as those suppliers often have a
more resilient and detailed ECM strategy, they just don't have such big
marketing machines to explain it with.
Yesterday, we mentioned the financial viability of smallish CMS vendors. Even when buying a low-cost content management solution you should conduct the same due diligence you would perform on a major vendor, i.e. consider the product's longevity in production and breadth of installed base. Some low-cost and mid-market CMS vendors are publicly-traded, and public filings offer a unique window into their inner workings. Consider GlobalScape, who markets the "PureCMS" product. The company quite adroitly recognizes that the market for it's longstanding FTP products is dwindling while CMS packages are seeing greater demand. In a recent interview with her local paper, GlobalScape's CEO discusses her ambitions for the firm. A close reading of their SEC 10Q filings helps fill in the story...Read the news profile GlobalScape's recent SEC filings