ECM (Enterprise content management ) - is a set of technologies used to capture, store, preserve and deliver content and documents and content related to organizational processes. ECM tools allow the management of an organization's unstructured information, wherever that information exists.
ECM employed the technologies and strategies of content management to address business process issues, such as records and auditing, knowledge sharing, personalization and standardization of content, and so on.
As readers of the SharePoint chapters of our Web CMS Report and Enterprise Search Report know, there are many good online and book-length resources about MOSS 2007 in general, but almost all of them treat the platform's WCM and Search services in a fairly cursory fashion. That's too bad, because those parts of MOSS are brand new and -- customers tell us -- frequently quite puzzling, even after wading through all the Microsoft documentation and webinars. So I was pleased when Alan pointed me to this 4-day training course exclusively about Web Publishing in MOSS. "Publishing sites" in MOSS look and behave quite differently from your typical SharePoint team sites. This kind of training is, I think, long overdue in the marketplace...
In WCM there is always a tension between caching content closer to visitors for performance reasons versus doing useful real-time processing like dynamic navigation or personalization. Content Delivery Networks (CDNs) like Akamai -- the folks who brought us ubiquitous image and video serving from around the 'Net -- are now experimenting with network caching of dynamic content too. Together with Oracle, Akamai has developed a mark-up language called "Edge Side Includes (ESI)" to provide a standard for the caching servers to take on just enough of the processing load. It should come in handy for Web Services as well. Some CM vendors like OpenMarket (now divine) have experimented previously with these types of approaches, but are now signed on to the ESI initiative... Visit ESI.org for more info
IBM's recent announcement that it was finally integrating it's "Content Manager" application (an established collection of mostly DM and imaging tools) with its WebSphere portal offering prompted some observers to claim that Big Blue was finally staking a claim in the Web Content Management space. We don't think so -- at least not yet. The integration (actually planned for later this Autumn) really just puts a newer, Web face on Content Manager, something its competitors have had for some time. We believe IBM will continue to play the field with WCM partnerships designed to push IBM's core DB and Appserver products, well into 2003...Read the IBM Announcement
Today's illiquid IT marketplace helps foster a kind of winner-take-all momemtum. Consider Documentum. The company's balance sheet, earnings, and stock price have all held up well because of the company's diverse product line and its (unintentional) tardiness in riding the dotcom-inflated WCM bubble. After acquiring Syndication and DAM technologies on the cheap over the past year, now Documentum is making a bigger KM play with its acquisition of eRoom Technologies. We think it was prudent to digest its earlier acquisitions and roll out a new version (V.5) of its suite before this particular meal. Nevertheless, it can be an increasingly difficult challenge to truly get all these different tools to work together underneath the covers. Just ask divine...Read about the eRoom acquisition