Intranet support

Insights and advice on intranet collaboration from James Robertson's workshop on employee collaboration at the IntraTeam Event here in Denmark. Robertson's (President of Step Two Designs (Sydney, Australia) key ingredient for success: there needs to be a real reason for people to talk together. Tip: make sure you have top-level senior support. “It (collaboration and social media tools) will rattle a few cages... so make sure you have the support,” says James. “Also, make sure you're consistent. The system will 'mushroom' and take-off. So the way you act in the first few weeks is very important.”

UnumProvident had been utilizing a content management system to support its employee intranet for nearly three years when it decided to make a change. The company was implementing the Active Directory security system across its enterprise, and the content management solution it had been using did not easily integrate with this new system. Submitted by Stellent

Connotate Technologies, Inc. A primary challenge in deploying any KM solution is the acquisition of essential information. Connotate reduces this knowledge acquisition bottleneck through the use of machine-intelligent Information Agents.Connotate goes "beyond search" to create actionable intelligence from the entire dynamic Web. Powered by machine-learning technology, our Agents are trained to do anything a human can to monitor, extract, process, deliver and integrate essential information from the Internet, intranets and extranets.The Information Agent Suite™ is a robust and scalable platform, designed for both end users and technologists. An intuitive GUI supports fast, easy configuration of Agents and requires no programming. Agents can be selected by multiple users in the Information Agent Library™ and individually personalized.

The mandate to create and manage information on intranets, Web sites and extranets is a universal requirement among today's organizations. They share the need to harness the power of the Web in new, effective ways in order to generate maximum value from content, documents, images and other assets—in the end using the Web as a true business tool that supports the sharing of content and knowledge.To communicate effectively via the Web, and to do so powerfully and consistently, requires a comprehensive solution that fully supports an organization's people, process and information.Ektron's content management solutions and Web-based editor tools are used in more than 13,000 integrations worldwide, including Fortune 500 corporations such as Intel and Celestica, as well as mid-size businesses, colleges, and hospitals. Ektron helps organizations to lower their content-lifecycle costs, comply with regulatory requirements and unify the efforts of distributed knowledge workers

A virtual roundtable A revolution is brewing. The support for conducting business between companies--trading partners, supply chain members, important customers--electronically is fast becoming the primary focus of many of the solution providers who serve the document, workflow and knowledge exchange marketplace.Why? It's an enormous business opportunity. Forrester Research (www.forrester.com) places the value of goods and services traded between companies at $8 billion (that's 1,000% over last year!). By 2002, that number will reach $327 billion.

To solve the multi-site Web content management dilemma, organizations must implement a solution that addresses the different business requirements of central IT groups, business unit Web teams, and business users themselves. Additionally, the multi-site Web content management solution must support the different business drivers and content management requirements characteristic of the various types of Web sites—intranets, extranets, and public Web sites. Submitted by Oracle

A primary challenge in deploying any KM solution is the acquisition of essential information. Connotate reduces this knowledge acquisition bottleneck through the use of machine-intelligent Information Agents that are trained to navigate the web like humans.Connotate's solution monitors, mines, and integrates essential information from the Internet, intranets and extranets. The Information Agent Suite™ is a robust and scalable platform, designed for both end users and technologists. An intuitive GUI supports fast, easy configuration of Agents and requires no programming. Agents can be selected by multiple users in the Information Agent Library™ and individually personalized.Agents deliver precise information to alerts, email, pagers, spreadsheets, databases, RSS and other devices. Agents also "XML enable" web sites, making them accessible through a rich web-services API.

Have you noticed that -- despite the spiffy new name -- CMS vendor Stellent still seems to land most of its major deals with Intranet implementations? You'll recall the company was formerly called "Intranet Solutions." We think there's a good reason for this: the product is architected to support the highly heterogeneous document types that characterize most Intranet publishing efforts...Read about Stellent's latest client win