Integrated content management
ECM (Enterprise content management ) - is a set of technologies used to capture, store, preserve and deliver content and documents and content related to organizational processes. ECM tools allow the management of an organization's unstructured information, wherever that information exists.
ECM employed the technologies and strategies of content management to address business process issues, such as records and auditing, knowledge sharing, personalization and standardization of content, and so on.
Liferay Portal Enterprise Edition 5.2 is now available, boosting the speed and
feature-set found in the previously released Standard Edition,
including benchmarked performance improvements.
The Enterprise Version Catches UpLiferay
Portal Enterprise Edition was launched back in January 2009 to
complement the existing free Standard Edition. Version 5.2 of the
Standard Edition was launched back in February to the open source community, offering content management, collaboration tools, mashups and social networking applications in a single package.
Liferay, Inc., announced the version 5.2 release of Liferay Portal Standard Edition — an open source portal platform
that integrates content management, collaboration and social
networking. The latest release promises enhanced performance,
scalability and simplified administration. Liferay now offers a
value-added commercial Enterprise Edition (EE) in addition to the open source Standard Edition (SE).
This article is intended to provide you with the basic building blocks for implementing your own knowledge management strategy and outline how successful knowledge management can produce tangible benefits for your business. Knowledge management is not a technology application, but a range of practices used by organizations to identify, create, represent, and distribute knowledge forreuse, awareness, and learning across an organization. Used with permission from Integrated Solutions magazine
To maintain its leadership in the industry,Banco de Bogotá decided to implement anenterprise content management solution asa means of increasing efficiency. The bank'sgoal was to manage every document type in anintegrated system, making information readilyavailable to multiple users. It also wanted toautomate the process of gathering information, reduce document retrieval times, and providefaster customer service.
The Administrative Computing group at North Carolina State University provides IT support to the student administration and business units within the university. The group's charter is to meet the administrative computingneeds of the university quickly, efficiently, and withinbudget. In working to fulfill the charter, the Administrative Computing group recognized that the university needed a long-term solution for content management.
ApplicationXtender Integration Module (AXIM) delivers an unsurpassed, image-enabling technology that allows virtually any business application to be easily andseamlessly integrated with the Documentum ApplicationXtender Content Management solution without programming. With this innovative solution, knowledge workers can retrieve business documents and information from the ApplicationXtender repository without leaving their desktop business systems.
To meet its published goal of being the world's best bargain place, Big Lots employs state of the art technology,including an extensive data center at its headquarters in Columbus. So, how is it done? Big Lots chose Results Engineering to help implement a content management system using OnBase, enterprise-class software that combines integrated document management, business process management, and records management in a single Web-enabled application.
EMC Documentum Enterprise Content Management is an enterprise level solution that provides an integrated set of content, process, and repository technologies that enables people to collaboratively create, manage, deliver, and archive the information that drives business operations.
Knowledge management and e-learning have much to offer each other, but are not yet integrated in practice. Generally, knowledge management initiatives have been driven by strategic planners who want to make the most of the intellectual capital in an enterprise. Those initiatives may be supported by one or more of the following activities:organizing documents, databases and other resources (content management);
Proven Knowledge Management and Multi-Channel Support ExpertsMany organizations have invested millions to deploy CRM solutions,knowledge bases, and selfhelp technologies. Once installed, they become increasingly difficult to manage without transforming internal processes, examining productivity improvements, incorporating customer feedback, or aligning content across channels and business ownersâincreasing the time to a full return on investment.For the past seven years, organizations of all sizes have come to rely upon SafeHabor Technology Corporation's Smart Support⢠Solutions for an integrated customer support platform that includes: knowledge management, Web self-service, and multi-channel (phone, chat, email) support. These managed support services enable an understanding and optimization of the complete customer experience and improves customer service while lowering support costs.
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