ECM (Enterprise content management ) - is a set of technologies used to capture, store, preserve and deliver content and documents and content related to organizational processes. ECM tools allow the management of an organization's unstructured information, wherever that information exists.
ECM employed the technologies and strategies of content management to address business process issues, such as records and auditing, knowledge sharing, personalization and standardization of content, and so on.
Historically, never the twain have met. But that is changing with Office and SharePoint 2007. In the next version of its ubiquitous software, Redmond intends to bake in some core records management services -- for those customers that want to use it. On the one hand, this is a big deal: historically RM has been associated with big document management implementations of the kind Microsoft doesn't touch. In theory, Microsoft could bring records management to the masses. In practice, it won't be easy, and I suspect many a SharePoint administrator will simply turn off RM services. Microsoft itself has a lot to learn here, but also, potentially, a lot to teach. Now you can track their thinking through a new blog, where SharePoint RM developers and internal Microsoft records managers promise to post. Worth watching...
Microsoft was late to both the Web CMS and Portal marketplaces, and did not get either right at first, but now Redmond seems to be moving ahead rapidly. Big changes are planned this year, as previously reported (here, here, and here), and now the SharePoint engineering team has created its own public blog. Compared to other competing vendors, large and small, that are planning big changes for 2006 (e.g. major upgrades at IBM, Open Text, Synkron), Microsoft has embraced what some call "naked conversations." Some final advice: If you're a customer and unclear about the future of the products (WSS, SPS, and CMS), contact your Microsoft account team about release dates and beta availability. Find out more in the upcoming Enterprise Portals Report.