Ecm roi

Users today demand not only quality document capture capabilities but also need the ability toget digitized content into the right repository quickly and easily where it can most benefit theorganization, even if multiple content repositories from different ECM platform providers areutilized. Submitted by Daybreak

7 Simple, Easy Tips To "Going Green" That You Can Start TodayLearn how "going green" can help you meet your sustainability goals, AND positively impact the bottom line.View this informative webcast to discover how you can:Adopt policies that reduce waste, energy use, and greenhouse gasses while increasing efficiencies / ROI.Create an "early win" using electronic content management (ECM) solutions that will save your organization paper, energy, time, money, and waste.Employ some of the steps that Xerox and its customers have taken to dramatically reduce their carbon footprint and cut costs.Gain 7 easy, quick and implement-able tips to turn your office green while driving business efficiencies and results.Mark Gilbert, Vice President and Research Director at featured analyst firm, Gartner, Inc., applies his expertise in high performance workplace infrastructure and technologies to describe the relationship between ECM and achieving corporate green initiatives

Enterprise content management (ECM) has been among the fastest growing sectors intechnology for more than five years. The drivers continue to be on the rise in this complianceand regulatory environment, and return on investment (ROI) can easily be demonstrated. Whythen is it still so difficult to gain buyin and board approvals for ECM initiatives? According to theAIIM ECM Industry Watch in 2007, 29% of respondents indicated justifying the investment andgaining board approval was the biggest challenge; 28% said planning/managing theimplementation and change management were the biggest challenge. Let's explore why that isand the best way to address these issues. Submitted by Daybreak

Yesterday, we mentioned the financial viability of smallish CMS vendors. Even when buying a low-cost content management solution you should conduct the same due diligence you would perform on a major vendor, i.e. consider the product's longevity in production and breadth of installed base. Some low-cost and mid-market CMS vendors are publicly-traded, and public filings offer a unique window into their inner workings. Consider GlobalScape, who markets the "PureCMS" product. The company quite adroitly recognizes that the market for it's longstanding FTP products is dwindling while CMS packages are seeing greater demand. In a recent interview with her local paper, GlobalScape's CEO discusses her ambitions for the firm. A close reading of their SEC 10Q filings helps fill in the story...Read the news profile   GlobalScape's recent SEC filings

KANACustomer service for a multi-channel world.KANA is the world leader in multi-channel customer service. We've helped over 600 companies achieve dramatic improvements in service quality and revenue. KANA's intelligent knowledge-base lets you deliver consistent, managed service across all channels. Your customers get premier service based on real-time information. Your company gets KANA's 10 years' experience and award-winning solutions. It's a multi-channel world, and KANA is the one service solution you need.KANA Solutions for eMail and eService KANA eMail and eService solutions are the most proven in the industry. Our clients have realized exceptional ROI, decreasing service costs by 50%, achieving a 96% first-call resolution rate, and increasing cross-selling success by 14%.

Stellent® Universal Content Management™: Driving Rapid Success for CustomersAs enterprise content management (ECM) solutions further establish themselves as critical components of a comprehensive IT infrastructure, the need to generate rapid success and maximize return-on-investment (ROI) is increasingly crucial for customer organizations. Thousands of companies have demonstrated that successfully meeting these objectives starts with leveraging the standardsbased, multi-faceted and serviceoriented Stellent Universal Content Management system.The Stellent system is the industry's first and most unified ECM suite, supporting all five content management elements—document management and imaging, Web content management, digital asset management, collaboration, and records and retention management— from a single Web-based interface and platform.