ECM (Enterprise content management ) - is a set of technologies used to capture, store, preserve and deliver content and documents and content related to organizational processes. ECM tools allow the management of an organization's unstructured information, wherever that information exists.
ECM employed the technologies and strategies of content management to address business process issues, such as records and auditing, knowledge sharing, personalization and standardization of content, and so on.
The second of our 2-parter on the usability of web content management systems is available on EContent magazine. To quote:Here in Part II, I'll examine usability through the lens of system functionality. What does it mean to have a usable workflow? Can a "Help" subsystem make up for the inevitable gaps in user training and understanding? How can authors find what they need? To the extent that you can answer questions like these for your CMS project, you are well on your way to developing a more usable -- and therefore, by definition, a more effective -- content management system...
Terminology in the content technology business is a tricky thing to deal with: different interpretations of the same label can leave buyers confused, and mis-sold. An area of the content technology business that we will be covering in more detail through 2008 is that of e-mail content. So its a good idea to start our coverage with some basic definitions. You're welcome to disagree with them, but they stand as the CMS Watch way of viewing the world. E-mail Management provides tools to share mail, to trigger business processes, and to safeguard e-mail as a record throughout its lifecycle. E-mail Archiving provides long term storage capacity and management for e-mail systems, along with simple tools to control the retention and destruction of e-mail.
The term "portal" is one of the most misused words in the current software marketplace. Wikipedia shows this well with a long disambiguation page, where you can choose 13 different options varying from a metafictional device, a television show, a richly decorated grand entrance, and also a rather good definition of "Web portal." Of course, the term "CMS" can mean many different things, too (see the similarly long disambiguation page). However the term portal is more widely used and abused, especially by the press. So a word of advice: avoid using "CMS" or "portal" as part of your project name, enabling you to set expectations.
We get asked this question all the time. Today you can find a variety of definitions for content management systems and portals, and most of them will overlap; hence so much confusion in the marketplace. We've posted an updated -- and hopefully you'll find practical -- distinction here.
Three months ago, Interwoven announced a draft specification for accessing content management facilities via Web Services. With the putative support of several portal vendors, Interwoven published a WSDL definition and a couple of draft DTDs. We'd like to hear from anyone who has tried to use or participate in this standard. Our suspicion, though, is that standards bodies that include only one CMS vendor are unlikely to attain critical traction... Review the Specs