ECM (Enterprise content management ) - is a set of technologies used to capture, store, preserve and deliver content and documents and content related to organizational processes. ECM tools allow the management of an organization's unstructured information, wherever that information exists.
ECM employed the technologies and strategies of content management to address business process issues, such as records and auditing, knowledge sharing, personalization and standardization of content, and so on.
As
the global recession takes hold, intranets increasingly find themselves
in the firing line. As IBF founder Paul Miller pointed out in his recent blog post,
even among IBF member organisations, which between them run some of the
world’s most advanced intranets, budgets are being cut and new
developments turned down.
The
smartest intranet managers are responding by finding new ways for the
intranet to deliver previously hidden value for the organisation –
whether through improving productivity, cutting costs or driving
revenue. They’re also busy gathering data to show that's what they're
doing. In this way, they’re turning the threat of cutbacks into an
opportunity to ensure that they, their intranets and their
organisations survive and prosper in tough times.