Social Software implementation
ECM (Enterprise content management ) - is a set of technologies used to capture, store, preserve and deliver content and documents and content related to organizational processes. ECM tools allow the management of an organization's unstructured information, wherever that information exists.
ECM employed the technologies and strategies of content management to address business process issues, such as records and auditing, knowledge sharing, personalization and standardization of content, and so on.
I recently advised a global consumer goods firm about how to integrate their various Social Software implementations and where to place SharePoint
in that mix. This was that rare company who had not yet implemented
SharePoint hardly at all, beyond a few WSS pilots. In other words, that
mythical "greenfield" environment that consultants can dream about, but
rarely exist in real life.
The firm is considering expanding their investment, including
licensing MOSS. We discussed how they have a tremendous opportunity to
do SharePoint "right" from the beginning, and avoid some common
critical mistakes.
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