ECM (Enterprise content management ) - is a set of technologies used to capture, store, preserve and deliver content and documents and content related to organizational processes. ECM tools allow the management of an organization's unstructured information, wherever that information exists.
ECM employed the technologies and strategies of content management to address business process issues, such as records and auditing, knowledge sharing, personalization and standardization of content, and so on.
SharePoint should be considered a framework that can augment new or
existing document management initiatives, it has been claimed.
Talking to ECM Connection, Mauro Cardarelli of IT support
services provider Jornata stated that the faster and more reliably
enterprises can add paper into SharePoint, the more quickly the
organisation can leverage that data out of the product.
"Companies need a SharePoint strategy that says we will put
corporate knowledge into the repository so that others can use and
repurpose this knowledge," he added.