ECM (Enterprise content management ) - is a set of technologies used to capture, store, preserve and deliver content and documents and content related to organizational processes. ECM tools allow the management of an organization's unstructured information, wherever that information exists.
ECM employed the technologies and strategies of content management to address business process issues, such as records and auditing, knowledge sharing, personalization and standardization of content, and so on.
“I'm
not really sure who owns the intranet.” The most popular refrain
and most cited answer my company receives to the question of intranet
ownership – that has been posed to many hundreds of executives and
middle managers of organizations in the past few years (intranet
clients of Prescient Digital Media). Shockingly, even the folks in
Communications and IT often answer with confusion believing that they
are at least a part owner “but I'm not really sure.”