Internal Social Networks
ECM (Enterprise content management ) - is a set of technologies used to capture, store, preserve and deliver content and documents and content related to organizational processes. ECM tools allow the management of an organization's unstructured information, wherever that information exists.
ECM employed the technologies and strategies of content management to address business process issues, such as records and auditing, knowledge sharing, personalization and standardization of content, and so on.
Employees
want to connect with each other, and more importantly, they want to
connect with the company and senior management. A study by Towers
Perrin found that employees overwhelmingly want to know “that
leadership is interested in them.”
Social
media on the corporate intranet (Intranet 2.0) presents a unique
opportunity for all employees at all levels and geographies to better
connect, and share information and knowledge they might not otherwise
share or learn. In fact, distance – both geographical and
intellectual – between these connections is often significant with
little if any filtering from one side to the next; an information gap
that is not easily bridged in larger, dispersed organizations. For
example, the Towers Perrion study also found that:
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