Enterprise social networks

ECM (Enterprise content management ) - is a set of technologies used to capture, store, preserve and deliver content and documents and content related to organizational processes. ECM tools allow the management of an organization's unstructured information, wherever that information exists.

ECM employed the technologies and strategies of content management to address business process issues, such as records and auditing, knowledge sharing, personalization and standardization of content, and so on.

With titles such as Madden NFL 10, Rock Band and Sims in its portfolio, video game developer Electronic Arts has to stay on cool's edge -- inside the company as much as out. "When people come in the door here these days, they say, 'Hey, how do I connect with people? Do you have a social network?' " said Bert Sandie, director of technical excellence in the University Group at Electronic Arts (EA) in Vancouver. "The reality is, having a social network , search and a knowledge portal, especially in larger corporations, is essentially becoming the cost of doing business, like email was 20 years ago."