ECM (Enterprise content management ) - is a set of technologies used to capture, store, preserve and deliver content and documents and content related to organizational processes. ECM tools allow the management of an organization's unstructured information, wherever that information exists.
ECM employed the technologies and strategies of content management to address business process issues, such as records and auditing, knowledge sharing, personalization and standardization of content, and so on.
The diversified office automation equipment and electronics
provider, Ricoh Americus Corporation, recently announced the internal
deployment of their document storage and management SaaS solution — DocumentMall for Salesforce.com.
Salesforce.com
is a well-known service for on-demand customer relationship management
(CRM). Companies that depend on Salesforce.com to manage their sales,
marketing, customer service and other critical functions include
Corporate Express, SunTrust Banks and Kaiser Permanente.
Ricoh Americas Corporation, recognized globally for its
environmental commitment, today announced the internal deployment of
their software as a service (SaaS) document storage and management
solution, DocumentMall with salesforce.com, the market leader in SaaS
and Platform-as-a-Service (PaaS). Studies have shown that SaaS
solutions such as DocumentMall for salesforce.com provide significant
reductions in energy consumption by utilizing computing resources much
more efficiently than traditional on-premise solutions.