DocumentMall

ECM (Enterprise content management ) - is a set of technologies used to capture, store, preserve and deliver content and documents and content related to organizational processes. ECM tools allow the management of an organization's unstructured information, wherever that information exists.

ECM employed the technologies and strategies of content management to address business process issues, such as records and auditing, knowledge sharing, personalization and standardization of content, and so on.

The diversified office automation equipment and electronics provider, Ricoh Americus Corporation, recently announced the internal deployment of their document storage and management SaaS solution — DocumentMall for Salesforce.com. Salesforce.com is a well-known service for on-demand customer relationship management (CRM). Companies that depend on Salesforce.com to manage their sales, marketing, customer service and other critical functions include Corporate Express, SunTrust Banks and Kaiser Permanente.
Ricoh Americas Corporation, recognized globally for its environmental commitment, today announced the internal deployment of their software as a service (SaaS) document storage and management solution, DocumentMall with salesforce.com, the market leader in SaaS and Platform-as-a-Service (PaaS). Studies have shown that SaaS solutions such as DocumentMall for salesforce.com provide significant reductions in energy consumption by utilizing computing resources much more efficiently than traditional on-premise solutions.