ECM (Enterprise content management ) - is a set of technologies used to capture, store, preserve and deliver content and documents and content related to organizational processes. ECM tools allow the management of an organization's unstructured information, wherever that information exists.
ECM employed the technologies and strategies of content management to address business process issues, such as records and auditing, knowledge sharing, personalization and standardization of content, and so on.
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More survey data continues to come in about CMS usage, shortcomings, and benefits. This latest, from the new "Asilomar Institute for Information Architecture" (AIfIA), asked a gaggle of information architects -- a savvy bunch to be sure -- about what they did (and mostly didn't) like about content management packages. Interestingly, some of the results appear a bit contradictory, e.g. half the group thinks CMS packages require too much customization, while the other half gripes that the tools can't be customized enough. Further evidence that content management remains a youngish discipline with cloudy market segments and highly varied use cases, we're tempted to conclude. One other big area of discontent -- no surprise to veterans -- is around content migration...Review the Survey Results